Help

How may we help you stay on track?

Railway Documentation

Get started with templates, guides, and reference materials for building with Railway.

Railway Documentation Page
Railway Documentation Page

Knowledge Base

Account issues? Pricing questions? Get the answers you need to manage your Railway account.

Railway Knowledge Base
Railway Knowledge Base

Discord Community

A community of 10,000+ Railway developers helping each other out

Additional Resources

Need something more specific? Check out these resources below.


System Status

Get up-to-date information on Railway infrastructure uptime.

Feature Requests

Something we don't support yet? Let us know!

Guides + Tutorials

Learn how to deploy queues, templates, and much more.

Team Support

Team plan user? Get in contact with our team for support.


Common Questions

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    What are Starter Plan execution hours?

    Execution hours are how we measure how long your app has been occupying deployment space. Having at least one service counts against your hours.

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    Do you have a EU/APAC region?

    Not yet but it's coming soon! Our servers are located in GCP's US-West.

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    What will my application cost to host?

    We can't give out quotes. We provide estimates off of the average usage that your project costs.

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    Does Railway scale my applications for me?

    Railway will right size your container to your plan limits. (Vertical scaling) and only bill you for the usage. Horizontal scaling is planned.

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    Does Railway support Monorepos?

    Indeed we do!

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    Can I get my workload's IP Address?

    We don't provide static IPs at this time. This on our roadmap.

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    Are you HIPAA BAA/SoC2 certified?

    We can't enter into a HIPPA BAA or SoC2 certification at this time. However, you can contact us at contact (at) railway (dot) app to discuss your specific needs.

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    Do you have an API?

    Yep! We do. You can find more information about our API

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    Do my applications sleep on the Starter Plan?

    No, Railway applications do not sleep unlike other platforms. If you need to have 24/7 hosting, you can attach a card and unlock the Developer Plan.

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    Why isn't my account verified?

    The last few months we have seen thousands of spam accounts. We know that you might be a student, or just new to GitHub so we ask that you enter a payment method into the

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